Collecting your Jimny in Queenstown
Everything you need for pickup day: where to go, and the four steps you do on your phone when you get there.
- 10 minutes from the airport
- No counter, no queue
- Keys in a lockbox on the car
We no longer collect from Shotover Equestrian
Pickups and returns have moved to Toni's Terrace, Shotover Country, Queenstown. If you have collected from us before, please do not drive to Headley Drive — use the map link on this page instead.
New location — please follow this on arrival
Where to go
Your Jimny is parked on Toni's Terrace in Shotover Country, Queenstown, about 10 minutes from Queenstown Airport. We will message you the registration before you arrive, so you know exactly which car is yours.
Where to find your car
Toni's Terrace, Shotover Country, Queenstown. East of the Oxfordshire Ave corner, about 10 minutes from the airport.
- Getting there. Taking a taxi or Uber? Tap Copy location and paste the coordinates straight into the app. Street names alone can be hit and miss out here.
- Pick up. Your car is parked on the kerb marked on the map. We will message you the rego before you arrive, and you collect it yourself using the link in your booking email.
- Return. Park back in the same stretch of kerb. Put the key back in the lockbox and spin the dials.
Map is a sketch to get you oriented, not to scale. The coordinates above are the exact spot.
Pickup and return
Toni's Terrace
Shotover Country, Queenstown
-45.004221, 168.773176
Taking a taxi or Uber? Paste the coordinates above straight into the app.
Collecting your car
You do this yourself on your phone, standing at the car. It takes about five minutes. Everything happens through the link in the email we sent you before your trip.
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Open the link in your email
Search your inbox for the pickup email from Jimny Rentals and tap the link. Open it once you have arrived — the page checks that you are at the car before it will let you start, so it will not work from the airport or your hotel.
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Take the photos
A quick selfie, then photos right around the vehicle, and the fuel gauge. If you spot any existing damage, photograph it — that is what protects you when the car comes back.
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Confirm the bond
We place a refundable security deposit of $500 on your card. It is a hold, not a charge, and it is released after the car is returned.
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Get your lockbox code
The code appears as soon as the bond is confirmed. The lockbox is on the vehicle — open it, take the key, and you are away.
Cannot get in?
If the link will not load, your location will not verify, or the lockbox will not open, call us on 027 491 8844. Please do not force the lockbox — we can sort it out with you on the phone.
Bringing it back
Return to the same street you collected from, by the time shown on your booking.
- Refuel to full before you drop it off.
- Take all your belongings, and have a look under the seats.
- Put the key back in the lockbox and spin the dials.
- Late returns may be charged an extra day, so message us if your plans change.
Your bond is released after we have checked the car back in.
Questions we get asked
Do I need to meet anyone?
No. There is no counter and no staff at the Queenstown pickup spot. You collect the car yourself using the link in your booking email.
When should I open the link in my email?
Once you have arrived and you are standing at the car. The page checks your location before it lets you start, so it will not work from the airport or your hotel.
Where are the keys?
In a lockbox on the vehicle. You are shown the lockbox code at the end of the collection steps, after the photos and the bond.
What is the bond for?
It is a refundable security deposit of $500, held on your card while you have the car and released after it comes back. It is a hold, not a charge.
What if the link will not load or my location will not verify?
Call or message us on 027 491 8844. Do not force anything open — we can release the car remotely once we have talked to you.
Where do I return the car?
Back to the same street you collected it from, by the time shown on your booking. Refuel to full, take your belongings, and put the key back in the lockbox.
Still stuck?
We are a small team and we would rather hear from you than have you standing in a street in the dark.